🚚 Shipping Policy
At CrafyCreation, we ensure that your mugs and personalized creations reach you safely and on time.
📦 Order Processing
- All orders are processed within 1–3 business days.
- Personalized orders may require additional processing time depending on customization.
- Orders are processed Monday to Saturday (excluding public holidays).
Once your order is shipped, tracking details will be shared via email or SMS.
⏳ Delivery Timeline
- Standard delivery time is 3–7 business days, depending on your location.
- Metro cities may receive orders sooner, while remote areas may take slightly longer.
- Delivery timelines may vary during festive seasons or high-demand periods.
💰 Shipping Charges
- Shipping charges (if applicable) are calculated based on order value and delivery location.
- The final shipping cost will be displayed at checkout before payment.
📍 Delivery Delays
While we aim for timely delivery, delays may occur due to:
- Courier partner delays
- Weather conditions
- High seasonal demand
- Incorrect or incomplete address details
CrafyCreation is not responsible for delays caused by courier services, but we will assist you in tracking your order.
📌 Address Accuracy
Please ensure that your shipping address and contact details are correct at the time of placing the order. We are not responsible for orders delivered to incorrect addresses provided by the customer.
📞 Need Help?
For shipping-related queries, please contact us through our website support page.
Thank you for choosing CrafyCreation — crafted with care, delivered with love. ☕✨